Elevated rate of 5XX errors from API Gateway

Incident Report for JetBrains AI

Resolved

All risks were mitigated and the service is fully operational.
Posted Jun 25, 2025 - 17:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 25, 2025 - 15:23 UTC

Update

We are continuing to investigate this issue.
Posted Jun 25, 2025 - 15:23 UTC

Update

We are continuing to investigate this issue.
Posted Jun 25, 2025 - 15:14 UTC

Investigating

We are currently investigating this issue.
Posted Jun 25, 2025 - 15:13 UTC
This incident affected: AI Assistant, AI Platform, Grazie, and Junie.